Vira Visa (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect, how we use it, and the rights you have. By using our website or services, you agree to this policy.
Data we collect
Contact details you submit through our forms or WhatsApp (name, phone, email); the service you're interested in and any message you send; and — where you engage us for an application — the documents and information required for that application (such as identity and travel documents, family and financial details). We also collect basic technical data (IP address, device, pages viewed) through cookies and analytics.
How we use it
To respond to your enquiry and provide a free assessment; to deliver the services you request; to prepare and submit applications to the relevant authorities on your behalf; to communicate updates; to improve our website; and to meet legal obligations.
Legal basis
We process data on the basis of your consent, the performance of our services for you, and our legitimate interest in operating and improving our business.
Sharing
We share data only as needed to deliver your service — for example with the relevant embassies, consulates, immigration authorities, and trusted partners involved in your application — and with service providers who help us operate (hosting, analytics, messaging). We do not sell your data.
International transfers
Because we serve clients across countries, your data may be processed in the UAE, Canada, the EU, and other jurisdictions. We take reasonable steps to protect it wherever it is handled.
Retention
We keep your data for as long as needed to provide the service and meet legal and record-keeping requirements, then delete or anonymise it.
Security
We use appropriate technical and organisational measures to protect your data. No method of transmission is completely secure, but we work to safeguard the information you share.
Your rights
You may request access to, correction of, or deletion of your data, and you may withdraw consent at any time, by contacting info@viravisa.com. Where applicable, you also have the right to object to or restrict certain processing.
Minors
Some services (e.g., school student visas) involve minors. In those cases, a parent or legal guardian provides information and consent on the minor's behalf.
Cookies
Our website uses cookies for functionality and analytics. You can manage cookies through the consent banner or your browser settings.
Contact
Questions about this policy: info@viravisa.com, Vira Visa, Dubai Silicon Oasis, DDP, Building A2, Unit-300, Dubai, UAE.