These terms govern your use of the Vira Visa website and services. By using them, you accept the terms below.
Who we are
Vira Visa is an independent immigration and mobility consultancy. We are not a government body and are not affiliated with any embassy, consulate, or immigration authority.
No guarantee of outcome
All decisions on visas, residence permits, and passports rest solely with the relevant authorities. We cannot and do not guarantee that any application will be approved. What we offer is professional preparation and representation, together with the money-back assurance described in our Refund Policy.
Our services
We provide assessment, advice, document preparation, and submission support for the services listed on our website. Specific terms, fees, and timelines for your case are set out in the individual service agreement you sign with us.
Your responsibilities
You agree to provide accurate, complete, and truthful information and documents. We are not responsible for refusals, delays, or losses caused by inaccurate, incomplete, or fraudulent information, or by failing to meet authority requirements or deadlines.
Fees & refunds
Fees are set out in your service agreement. Our money-back assurance and its exclusions are described in the Refund Policy, which forms part of these terms.
Third parties
Applications depend on third parties (authorities, embassies, courier and biometric centres) whose processes, fees, and timelines are outside our control.
Intellectual property
All content on this website (text, images, logos, design) belongs to Vira Visa and may not be copied or reused without permission.
Limitation of liability
To the extent permitted by law, our liability is limited to the fees you paid us for the relevant service. We are not liable for indirect or consequential losses.
Changes
We may update these terms and our services from time to time. The current version is always published on this page.
Governing law
These terms are governed by the laws of the United Arab Emirates (Dubai), and disputes are subject to its competent courts.
Contact
info@viravisa.com · Vira Visa, Dubai Silicon Oasis, DDP, Building A2, Unit-300, Dubai, UAE.